What is the debt procedure for exceptional cases?
If you have filed for or are the subject of bankruptcy or debt restructuring proceedings, please notify Bondora Customer Support via the online form below this article
If you suspect your personal information has been misused/stolen and detect any possibility of fraud, report it to the police. When Bondora receives an official request from the police, we will be able to give them all the required information
In the event of death, we ask family members to send a death certificate of the customer to Bondora Customer Service and a certificate of inheritance, if there is one. According to the document, we can issue the information about the loan balance. If there is no certificate of inheritance, we recommend that you contact a Notary Public and start the inheritance procedure
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