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How can we help?

Ask anything. Find answers instantly.

How is my refinanced credit paid off?

Once we have the reference number for your existing credit, we will pay off your credit directly to the lender. You should receive confirmation from your lender that everything is closed. Then you can sit back and enjoy lower monthly payments at Bondora!

Why wasn't my loan fully financed?

The maximum refinancing we can offer is €15,000. So, if you see that one of your loans is only partially refinanced, it's because, based on your current loan terms, we calculated which loans are more expensive and fully refinanced them first. We partially refinanced the less expensive loan(s), so you can get the most monthly savings.

My existing lender hasn't closed my loan/credit; what do I do?

If you're having some difficulty, we suggest you contact the lender directly and help them clarify why your loan hasn't been closed.

Please also write to our customer support team using the feedback form below and let us know which issues you are facing. We hope to be able to help you even more in the future.

Which lenders can I refinance to Bondora?

We want to help you get lower monthly payments and have a better lending experience. That's why we support refinancing for any recognized credit institution in Estonia, e.g., banks, financial institutions, credit lenders, etc. Below you will see the list of lenders we can refinance for you:


Please note: The list of lenders we support is subject to change at the discretion of Bondora.

Can I speak with someone about refinancing?

If you have any questions about refinancing with Bondora, you can reach out to our customer support team via the feedback form below, and we'll get back to you as soon as possible.

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Bondora AS

A.H.Tammsaare tee 47, Tallinn 11316, Estonia
Estonian company number 11483929
EU VAT number: EE101252401

Representative example
A loan of 2,230 over 5 years will cost you € 63.88 per month. Representative 31.74% APR. The total amount payable over 5 years is € 3,962.53, which includes € 1,156.73 interest at 17.85% fixed and a €445.8 account management fee. A €130 contract fee will be collected immediately after loan is paid out. The total charge after 5 years is €1,732.53. The total amount of credit is 2,230. The rate you are offered will depend on your individual circumstances. Please examine the terms and conditions of our financial service and consult an expert if necessary.

Our loan terms
Loan amount from 500€ to 10000€. Repayment period from 3 to 60 months. Annual Percentage Rate (APR) from 31.74% to 61.56%. The rate you are offered will depend on your individual circumstances.