How is my refinanced credit paid off?

Once we have the reference number for your existing credit, we will pay off your credit directly to the lender. You should receive confirmation from your lender that everything is closed. Then you can sit back and enjoy lower monthly payments at Bondora!

Why wasn't my loan fully financed?

The maximum refinancing we can offer is €15,000. So, if you see that one of your loans is only partially refinanced, it's because, based on your current loan terms, we calculated which loans are more expensive and fully refinanced them first. We partially refinanced the less expensive loan(s), so you can get the most monthly savings.

My existing lender hasn't closed my loan/credit; what do I do?

If you're having some difficulty, we suggest you contact the lender directly and help them clarify why your loan hasn't been closed.

Please also write to our customer support team using the feedback form below and let us know which issues you are facing. We hope to be able to help you even more in the future.

Which lenders can I refinance to Bondora?

We want to help you get lower monthly payments and have a better lending experience. That's why we support refinancing for any recognized credit institution in Estonia, e.g., banks, financial institutions, credit lenders, etc. Below you will see the list of lenders we can refinance for you:

Estonia

Please note: The list of lenders we support is subject to change at the discretion of Bondora.

Can I speak with someone about refinancing?

If you have any questions about refinancing with Bondora, you can reach out to our customer support team via the feedback form below, and we'll get back to you as soon as possible.