Product logo

How can we help?

Ask anything. Find answers instantly.

How do I verify my identity?

When you first register your email address, we will automatically create your personal Bondora account. After this, you must also complete the identification process before you can get a loan. We use this process to verify your identity, bank account number, and residential address.

Use the verification methods below to identify your account:

Disclaimer: These verification methods are specific to Estonia. Please find most accurate information by switching the language of this article to match the country where your loan was issued.

  • ID card
  • Mobile-ID
  • Smart-ID
  • Internet bank (Trustly)

Simply choose your desired verification method and follow the instructions on the screen.

If you choose to verify your identity through your internet bank, we will also confirm your bank account, and later on, your loan amount will also be paid into this account. This identification method is provided by Trustly. The process is secure, fast, free, and you don't have to register for it. We simply ask you to log into your internet bank (we won't gain access to your bank login information).

Please note: you cannot verify your identity through Trustly if:

  • Your bank is not on Trustly's list of banks
  • Trustly does not support the method you use to log in to your bank 
  • The bank account is linked to your credit card
  • A bank account has two or more owners
  • The bank account belongs to a minor
  • You do not have internet banking

Bondora tip: Once your account is verified, please be sure to keep your email address up to date. This is how we verify your identity if you contact our Support team.

Product logo
Bondora AS

A.H.Tammsaare tee 47, Tallinn 11316, Estonia
Estonian company number 11483929
EU VAT number: EE101252401

Representative example
A loan of 2,230 over 5 years will cost you € 63.88 per month. Representative 31.74% APR. The total amount payable over 5 years is € 3,962.53, which includes € 1,156.73 interest at 17.85% fixed and a €445.8 account management fee. A €130 contract fee will be collected immediately after loan is paid out. The total charge after 5 years is €1,732.53. The total amount of credit is 2,230. The rate you are offered will depend on your individual circumstances. Please examine the terms and conditions of our financial service and consult an expert if necessary.

Our loan terms
Loan amount from 500€ to 10000€. Repayment period from 3 to 60 months. Annual Percentage Rate (APR) from 31.74% to 61.56%. The rate you are offered will depend on your individual circumstances.