Product logo

How can we help?

Ask anything. Find answers instantly.

How can I close my account?

There are two ways to close your account.

We can close your Bondora account for you, but it will be permanent. We cannot reopen your account, and you will not be able to apply for a loan at Bondora in the future. 

Or, if you want to possibly reopen your account to apply for a loan again in the future, please close the account in your self-service portal.

You can do it in 5 steps:

  1. Log in to your Bondora account
  2. Click on your name in the top right corner and select 'My Account' from the drop-down menu
  3. Click the 'Close Account' button at the bottom of the page
  4. You must sign that you want to close your account with a PIN code. Choose whether you want to receive the PIN via phone or email and click the 'Request PIN code' button
  5. Enter your PIN and select 'Permanently delete account.'

Your account will automatically reopen the next time you start a loan application with us.

We're sorry that you're considering closing your Bondora account. If you're sure you're ready to say goodbye, would you please let us know what made you want to do this and if there was something we could have done better to make you stay?

We'll appreciate hearing from you. You can share your feedback via the form below.


Product logo
Bondora AS

A.H.Tammsaare tee 47, Tallinn 11316, Estonia
Estonian company number 11483929
EU VAT number: EE101252401

Representative example
A loan of 2,230 over 5 years will cost you € 63.88 per month. Representative 31.74% APR. The total amount payable over 5 years is € 3,962.53, which includes € 1,156.73 interest at 17.85% fixed and a €445.8 account management fee. A €130 contract fee will be collected immediately after loan is paid out. The total charge after 5 years is €1,732.53. The total amount of credit is 2,230. The rate you are offered will depend on your individual circumstances. Please examine the terms and conditions of our financial service and consult an expert if necessary.

Our loan terms
Loan amount from 500€ to 10000€. Repayment period from 3 to 60 months. Annual Percentage Rate (APR) from 31.74% to 61.56%. The rate you are offered will depend on your individual circumstances.